*New Monthly Service Costs Take Effect April 1st, 2022 for Current and New Customers. New Installation Price of $98.00 Takes Effect Immediately.
WideOpen™ Fiber means customers can choose from a wide range of providers, packages, and services. As our network grows, we will be adding more Internet provider options. Our current service plan packages are being managed by BizNet, our business-class Internet provider Partner.
Service Plan Cost breakdown:
Fees shown are monthly and include both our Monthly Connection Fee ($40) and the cost of the Internet package (e.g.$24.95).* As we add more providers and customers, more plans will become available.
Is there an installation fee?
Install price is $98.00 total (includes a $49.00 sign-up deposit). Fiber broadband service can add more than $5,400 to the value of an average U.S. home, according to a study commissioned by the Fiber to the Home Council Americas (FTTH). Some homes that are spaced wide apart will pay more for installation than typical neighborhoods.
What exactly do I get with my Fiber To The Home (FTTH) installation?
Your Fiber installation (sometimes called a Fiber “drop”) is the physical link between your home and our wider network. You will own the fiber connection between the street and the house. It is a permanent improvement to your house, just as adding a porch or upgrading your kitchen increases your property values.
How long will this fiber installation last?
The fiber itself is capable of lasting several decades. Fiber installed in the 1970s is still in use today.
Where can I find more information about receiving fiber in my neighborhood?
For more information you can use the “Contact” tab at the top of the page to send us an email (firstname.lastname@example.org), consult the FAQs section, or call us at 540-961-5411. Someone from our Blacksburg office will return your voice message or email promptly.
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Your apartment or townhome comes with pre-paid super fast 1G/1G fiber internet service. It's included in your rent! Sign-up for service now and we will bring you your fiber modem/router for fee as well. We will get you set-up and connected and your internet experience will soar!